Tag: how it works

Voice User Interface (VUI) has become one of the most natural and intuitive methods of human-machine interaction. Today, we already use it to control cars, smartphones, and numerous connected home devices. We even communicate with businesses such as banks or insurance companies via self-service voice applications, without using touch-tones (DTMF). Take a look at our previous posts on Connected Customers and Contact Centers where we cover these topics in more detail. In fact, there are several reasons why voice UI is so cool: very often, it’s a more suitable way of, let’s say, providing a […]