Head of Sales

About Lekta AI

Founded in 2016 in Kraków, Poland, Lekta AI is a technological company working with major European banking, insurance, and telco enterprises. The company was set up with an ambitious goal of providing the best customer service in the world. Lekta stands out from the crowd of conversational AI companies because we combine technological expertise with domain-specific knowledge of the contact center industry veterans. Through the use of our proprietary conversational neurosymbolic engine and backend integrations, our systems are intent, and context-aware, handling millions of conversations every month. Today, with offices in Poland and Spain, Lekta is rapidly expanding its business division to scale our operations internationally.

About the role

Lekta AI is looking for a Head of Sales to define, lead, and scale its sales organization across domestic and international markets. This is a senior, hands-on leadership role with end-to-end ownership of sales strategy, go-to-market execution, and revenue performance. The role is pivotal in translating Lekta AI's technological capabilities into measurable business outcomes. You will be responsible for building a scalable sales organization, driving market traction, and establishing repeatable processes that deliver sustainable pipeline growth and consistent revenue. In the early stages, this role is highly execution-focused. You will work directly with prospects, validate messaging and value propositions, and experiment with innovative approaches to pipeline generation across outbound, inbound, partnerships, and non-traditional channels. Over time, as traction and structure are established, the role will evolve toward building and leading multi-country sales teams. A key objective is to design and operationalize a scalable, replicable sales model in pilot markets (starting with Poland and Spain) and gradually expand it into a global sales organization.

Responsibilities

• Personally drive revenue growth through direct client engagement and strategic sales activities
• Define and execute the global sales strategy aligned with Lekta AI's growth objectives
• Own go-to-market execution for Poland, including building and delivering the country plan across priority verticals (Banking, Utilities, Telco, Insurance)
• Build, operationalize, and continuously optimize the full sales funnel, from lead generation and prospecting to negotiation and deal closure. Set individual client strategies and tailored approaches for key accounts
• Drive market traction through direct engagement with prospects and customers, validating positioning, pricing, and sales motions
• Design and implement innovative, scalable approaches to pipeline generation across multiple channels
• Establish clear sales processes, playbooks, and execution standards to enable repeatable results
• Build and manage enterprise relationships, strategic accounts, and key partnerships
• Participate in pre-sales activities, including solution presentations and proposal development
• Represent Lekta AI at industry events, conferences, and strategic customer meetings
• Over time, lead and expand the Sales and Account Management team across multiple geographies
• Identify new market opportunities and expand existing client relationships

Qualities

• Extensive experience (4+ years) in B2B enterprise sales, ideally in technology-driven, or AI-related services
• Proven ability to define and execute sales strategies that deliver measurable pipeline and revenue growth
• Strong track record of consistently achieving or exceeding revenue targets
• Demonstrated ability to build traction from early-stage sales efforts and scale them into structured, repeatable processes
• Strategic mindset combined with strong execution skills and ownership mentality
• C-level commercial acumen with the ability to engage in strategic, value-based discussions
• Exceptional relationship-building and negotiation skills with enterprise customers and partners. Strong problem-solving abilities with a clear focus on deal progression and closure
• Leadership experience with a passion for hands-on growth initiatives and team development
• Ability to operate across multiple geographies and time zones
• Industry knowledge in contact center, conversational AI, or enterprise software is a strong advantage
• C1 English; Polish and additional languages are a plus

Why join us

• Competitive salary
• Flexible contract types, work arrangements, and working hours
• Work remotely, in-office, or from a location of your choice
• Direct, low-bureaucracy, results-oriented culture and evaluation
• Opportunity to build an international organization at a key scaling stage, grow with the company, take on increasing responsibility, and work closely with the leadership team
• No micromanagement, ownership, independence and accountability for results
• High potential in shaping own career path with the growth of business operations

We will accept CVs in both Polish and English. The recruitment process can be conducted in the candidate's language of choice, however, fluency in English is required. Only selected candidates will be contacted.